Casino review scores are usually opaque — a vague stamp at the top of a page with no documented basis. Ours isn't. Below is the precise methodology behind every score we publish, so you can decide for yourself how much weight to give our verdict.
Six scoring categories with fixed weights
| Category | Weight | What we test |
|---|---|---|
| Game library | 20% | Catalogue size, provider mix, mobile performance, demo availability |
| Bonuses & promotions | 20% | Welcome value, wagering fairness, capped winnings, ongoing offers |
| ZAR banking | 20% | Method coverage, deposit speed, withdrawal time, fees, limits |
| Mobile experience | 15% | Page load, layout, full feature parity, install-to-home-screen |
| Customer support | 15% | Channel options, response time, knowledge depth, escalation |
| Trust & licensing | 10% | Licence, KYC enforcement, RG tools, responsible-play visibility |
Real-money testing window
Our review window is two months minimum of real-money testing before any score is published. Within that window we register fresh accounts on multiple devices, deposit via different methods, play across slots / live dealer / table games, request multiple withdrawals and time every payout from request to bank arrival.
Documentation requirement
Every numerical claim in our scoring traces back to a documented test: cashier screenshots, withdrawal timestamps, support transcript IDs, bonus opt-in modals. We don't publish a category score without primary evidence.
When the score changes
Tusk Casino's score is re-verified quarterly. If a material change happens between reviews — terms tightening, withdrawal speeds slowing, methods removed — we update immediately. The 'Updated' date on the main review reflects the most recent verification.
Score limits
We do not give 5/5. No casino is perfect — there's always room for tighter wagering, faster payouts, more methods or better support. A score above 4.5 indicates a casino we'd happily play at; a score below 4.0 indicates we'd recommend SA players pick an alternative.
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